Sheraton Houston West Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Políticas do hotel
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
The hotel does not offer check cashing services.
Early Arrival Policy
Early check-in may be honored upon availability.
For security purposes, current government-issued photo identification is required at check-in. The name on the identification must match the name on the reservation in order to register.
Late Checkout Policy
Late check-out may be honored upon availability. Check-out after 6pm will be charged a full nights room and tax.
Cats and dogs up to 40 pounds are allowed. Guests must inform the front desk at check-in that they have a pet. Pets may not be left alone in a guest room at any time. A 200 USD fee may be applied to a guest’s credit card on file should any additional cleaning or repairs be required during or after a guest’s stay.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All major credit cards accepted at time of reservations and check-in. A credit card is required for payment and to check in to the hotel. Credit card authorization forms are accepted. Cash deposits are not accepted.
Outdoor pool is available for registered hotel guests. Children under the age of 10 need to be accompanied by an adult. No life guard on duty.
Purchase Order Acceptance Policy
Purchase Orders are not accepted.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.
Please contact the hotel directly for waitlist availability.