Sheraton Houston West Hotel

  • 11191 Clay Road
  • Houston,
  • Texas
  • 77041
  • Estados Unidos
  • Mapa

Sheraton Houston West Hotel
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Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show.  Need to get some work done?  A copier/fax/printer and complimentary office supplies are ready to go.

Políticas do hotel

15h00     12h00

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Check Cashing Policy

The hotel does not offer check cashing services.

Early Arrival Policy

Early check-in may be honored upon availability.

ID Requirement

For security purposes, current government-issued photo identification is required at check-in. The name on the identification must match the name on the reservation in order to register.

Late Checkout Policy

Late check-out may be honored upon availability. Check-out after 6pm will be charged a full nights room and tax.

Pet Policy

Cats and dogs up to 40 pounds are allowed. Guests must inform the front desk at check-in that they have a pet. Pets may not be left alone in a guest room at any time. A 200 USD fee may be applied to a guest’s credit card on file should any additional cleaning or repairs be required during or after a guest’s stay.

Termos sobre cartões de crédito e de débito

Os cartões de débito e crédito serão autorizados no valor da sua estada durante o check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Os valores autorizados podem demorar até 30 dias após o check-out para serem liberados pelo seu banco ou instituição financeira e o hotel não será responsável por quaisquer taxas ou encargos decorrentes.

Payment Policy

All major credit cards accepted at time of reservations and check-in. A credit card is required for payment and to check in to the hotel. Credit card authorization forms are accepted. Cash deposits are not accepted.

Pool Policy

Outdoor pool is available for registered hotel guests. Children under the age of 10 need to be accompanied by an adult. No life guard on duty.

Purchase Order Acceptance Policy

Purchase Orders are not accepted.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.

Waitlist Policy

Please contact the hotel directly for waitlist availability.