The hotel is compliant with ADA. Disability compliant guest rooms are available. For further information, please contact the hotel directly.
Alcohol service will only be provided to guests 18 years of age and older.
Age Requirement Policy
Guests must be 18 years or older with valid identification to reserve and check into a room.
Check Acceptance Policy
No personal checks are accepted.
Credit Card Policy
All major credit cards are accepted for payment; however, we do not offer cash advances on credit cards.
Most rates are quoted in INR. Any price quoted in USD reflects an approximate exchange rate.
Early Departure Policy
Please notify the hotel of early departures 48 hours prior, to avoid the early departure charges of one night’s accommodation rate. Certain rate plans may require a minimum number of nights’ stay to qualify for the rate and inclusions. For additional assistance, please contact the hotel directly.
Early Arrival Policy
Early arrivals are based on availability and subject to the following charges: arrivals before 9am will be charged the full room rate for the previous night. Arrivals between 9am and 12pm will be charged 50% of the room rate. For additional assistance, please contact the hotel directly.
Extra Bedding Policy
An extra bed will be provided on request for a charge, subject to availability. One rollaway bed can be accommodated in any room type at a nightly cost of INR 1,000. Please contact the hotel for further assistance.
Family Plan Policy
Up to two children under the age of 12 can stay for free in existing bedding. Children over the age of 12 will be charged as adults. Room rates that are inclusive of meals do not cover children under 12 years old. Instead, children under 12 years old would receive a 50% discount off the buffet meals at Feast.
Following local regulations, all guests are required to present valid photo identification at check-in.
Late Checkout Policy
Late checkout is based on availability and subject to fees. Guests checking out after 12pm but before 6pm will be charged for half a day. Guests checking out after 6pm will be charged a full night's charge. For additional assistance, please contact the hotel directly.
Regrettably, pets are not allowed at the hotel.
A valid credit card is required at check-in for payment of the room, tax, and incidentals. For debit card users, an immediate hold will be placed on the card that is equal to the room rate and tax, plus an additional 50% of the total room rate and tax for incidentals. If a guest is paying cash, a deposit equal to the room rate, tax and $50 USD per day will be collected at check-in.
To arrange payment via a third-party credit card, please contact the hotel's accounting department at least 72 hours prior to guest's arrival.
At Sheraton Bangalore Hotel at Brigade Gateway, guest are permitted to smoke in designated areas. We offer smoking areas in our Feast and Durbar restaurants as well as designated smoking guest rooms.