Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
From June 15 through September 30, 2016, the Pool Bar will be closed for monsoon season.
Until November 30, 2016, Durbar restaurant is closed for renovations. Please contact the hotel for further information.
The hotel has one disability accessible guest room available. For further information, please contact the hotel directly.
Alcohol service will only be provided to guests 18 years of age and older.
Guests must be 18 years or older with valid identification to reserve and check into a room.
No personal checks are accepted.
Connecting rooms are subject to availability at check-in. Please request connecting rooms when making your reservation.
All major credit cards are accepted for payment; however, we do not offer cash advances on credit cards.
Please notify the hotel of early departures 48 hours prior, to avoid the early departure charges of one night’s accommodation rate. Certain rate plans may require a minimum number of nights’ stay to qualify for the rate and inclusions. For additional assistance, please contact the hotel directly.
Early arrivals are based on availability and subject to the following charges: arrivals before 9am will be charged the full room rate for the previous night. Arrivals between 9am and 12pm will be charged 50% of the room rate. For additional assistance, please contact the hotel directly.
An extra bed will be provided on request for a charge and are subject to availability. One rollaway bed can be accommodated in any room type at a nightly cost of 1000 INR. Cribs are available free of charge and are subject to availability. Please contact the hotel for further assistance.
Up to two children under the age of 12 can stay for free in existing bedding. Children over the age of 12 will be charged as adults. Room rates that are inclusive of meals do not cover children under 12 years old. Instead, children under 12 years old would receive a 50% discount off the buffet meals at Feast.
All services mentioned in a gift certificate will be rendered subject to availability; prior reservation and confirmation; presentation of the original gift certificate prior to the service(s); and presence of the certificate owner with valid proof of identification. Any services provided other than those mentioned on the certificate will be charged as applicable and must be paid in full prior to departure. Gift certificates cannot be combined with any other promotion(s), discount offer(s), or limited-time benefit(s).
Following local regulations, all guests are required to present valid photo identification at check-in.
Late checkout is based on availability and subject to fees. Guests checking out after 12pm but before 6pm will be charged for half a day. Guests checking out after 6pm will be charged a full night's charge. For additional assistance, please contact the hotel directly.
Parties are not permitted in guest rooms or suites. A noise complaint will result in an eviction from the hotel without a refund of that night’s charge.
Regrettably, pets are not allowed at the hotel.
A valid credit card is required at check-in for payment of the room, tax, and incidentals. For debit card users, an immediate hold will be placed on the card that is equal to the room rate and tax, plus an additional 50% of the total room rate and tax for incidentals. If a guest is paying cash, a deposit equal to the room rate, tax and $50 USD per day will be collected at check-in.
To arrange payment via a third-party credit card, please contact the hotel's accounting department at least 72 hours prior to guest's arrival.
At Sheraton Bangalore Hotel at Brigade Gateway, guest are permitted to smoke in designated areas. We offer smoking areas in our Feast and Durbar restaurants as well as designated smoking guest rooms.