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Guests must be 20 years or older with photo identification to reserve and to check-in to a room. Guest under the age of 20 must be accompanied by an adult.
The hotel offers following connecting room accommodations:
Please contact the Reservations Department to confirm availability.
Rollaway beds are limited. To request rollaway beds, please contact the hotel directly.
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Rooms can accommodate a maximum of three adults. Please select the correct number of occupants when booking rooms. Fees apply for each adult.
Standard check-in time is 3pm. We are pleased to accommodate early arrivals based on availability at the time of check-in. To guarantee access to your room early, please reserve the night prior.
Standard checkout time is 12pm. In the case of a late check-out before 6pm, an additional half day's rate will apply. For check-outs after 6pm, a full day's rate will apply.
Accessible guest rooms and facilities are available. For more information, please contact the hotel directly.
Alcoholic beverage service will be provided to individuals 18 years or older (with valid identification).
Children under 16 years of age are not allowed in Sheraton Fitness and Sauna.
Children 12 years of age or older incur additional charges for Sheraton Club Lounge access.
Children under 12 years of age must be accompanied by a parent at the kid’s playground, BoBo Jungle and BoBo Neverland.
Pets are not allowed.
A valid passport or visa is required at check-in.
All guest rooms and public spaces are 100% non-smoking. A 3,000 NT cleaning fee will be charged to any guest who violates the smoking policy.
Hotel does not offer check cashing services.
Cash withdrawal by credit card is allowed.
The hotel accepts third party payment. Please contact the hotel for further information.