Guests must be 21 years or older with photo identification to reserve a room.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Departure Policy
An early departure charge of one night plus tax will be charged to guests who check out prior to their scheduled departure date.
The hotel is compliant with ADA. ADA compliant guest rooms are available. Please contact the hotel directly to make these arrangements.
Alcoholic beverage service is restricted to those 21 years or older with valid government issued identification.
Dogs up to 60 pounds are allowed. Dogs are not permitted in the food and beverage areas. Guests must sign a waiver and will be responsible for excessive damage or cleaning required. Dogs cannot be left unattended in guest rooms at any time. Additional dog amenities are available.
Health & Well-Being Policies
All guests must maintain a noise level that does not disturb other guests. If a noise complaint is reported, security will issue a warning to the offending guest's room. If the noise or disturbance continues after the second warning, guests will be asked to leave the hotel.
This hotel is 100% non-smoking. Please contact the hotel for further information.
Check Cashing Policy
Check cashing services are available for Starwood Platinum Preferred level guests only.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
The Sheraton Arlington hotel requires guest to provide a debit or credit card for payment upon arrival. The card provided will be authorized at check-in for 75 USD per day to cover incidental charges. This authorization is released upon checkout. Please be aware that guests using a debit card please be aware that the funds being released may take longer depending on your banking institutions processes.