Sheraton Denver Downtown Hotel
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Cashing Policy
Check cashing services are available to Gold and Platinum Starwood Preferred Guest members who present valid identification. There is a limit of 50 USD per day.
Early Departure Policy
Departure dates are confirmed during check-in. Guests departing prior to their scheduled departure date will incur a charge of one day's room rate plus tax.
Early Arrival Policy
We are pleased to offer complimentary early arrival upon request and subject to availability. To guarantee early arrival, guests must reserve the room for the previous night, at the full room rate.
Extra Bedding Policy
The Sheraton Sweet Sleeper Rollaway Bed is available in rooms with a king-size bed.
Late Checkout Policy
We are pleased to offer late checkout upon request and subject to availability. Late checkout is complimentary until 1pm. Between 1pm and 4pm, a fee of 35 USD applies. From 4pm to 8pm, guests are charged 50% of the nightly room rate.
We are happy to accommodate dogs up to 40 pounds and offer Sheraton Sweet Sleeper Dog Beds, along with bowls for our four legged friends. Pets are not allowed in restaurants or the pool area.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Purchase Order Acceptance Policy
Purchase orders are accepted and must be submitted to the accounting department prior to arrival.
All guest rooms and public spaces are 100% non-smoking. A 300 USD cleaning fee will be charged to any guest who violates the smoking policy.