Cribs are provided upon request at no charge. Hotel does not provide blankets, bumpers or pillow with the cribs. Guests must bring their own.
Family Plan Policy
Up to 2 children 12 and under sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Please note that the Sheraton Miramar Resort El Gouna does not offer specific disability accessible guest rooms; however, the guest rooms and the resort are wheelchair accessible.Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
The resort is dedicated to providing upscale, relaxing atmospheres in dining venues. Sleeveless T-shirts, shorts, and swim shorts are not allowed. During the summer months (April 1 to mid-October), shorts are acceptable.
In accordance with international health and safety regulations, swimming in resort pools is permitted only with 100% Lycra swimwear. Swimwear or clothes consisting of any other material are detrimental to pool hygiene and therefore not permitted. Our hotel staff can inform you of the nearest establishment offering 100% Lycra swimwear for purchase.
Pets are not allowed. Please contact the resort for further information.
All travelers to Egypt must have a valid passport and a Egyptian entry visa, which must be arranged prior to your travel through the Egyptian embassy or consulate. The hotel provides visa support service to all hotel guests. Please contact the hotel for further information.
Check Acceptance Policy
Personal checks are not accepted. Traveler's checks are only accepted at the hotel bank. Please contact the hotel for further information.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.