Per Israeli law, all rates and hotel services are subject to a 17% value added tax (VAT). A tourist—who is defined by Israeli law as a holder of either a diplomatic passport or a foreign passport and a three-month tourist staying permit [B/2/3/4]—is exempt from paying VAT on accommodations and hotel services. All Israeli citizens and guests without valid entry permit will be charged VAT. VAT is subject to local law, and the rate may change without notice.
Please contact the hotel for further information.
Extra Bedding Policy
Each guest room or suite can accommodate a maximum of three people, including children and babies. A fee applies for a third guest in a room, regardless of age or sleeping arrangement. Upon request and for a fee, an existing sofa-bed can be converted into a bed for a child under the age of 12. A third adult cannot be accommodated in a sofa-bed. All guests age 12 and above are considered adults.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Check-In & Checkout Policies
Early Departure Policy
A guest must confirm a reservation’s departure date at check-in. A guest who checks out before a reservation’s departure date will be charged a fee equal to 100% of the first night, plus taxes if applicable, per room. A reservation booked at a prepaid rate will be forfeited in full.
Certain discounted rate plans are subject to an early departure fee. Any change made in a length of stay at or after check-in will incur a penalty equal to 100% of the original reservation. Please contact the hotel for more information.
Alcohol will not be served to anyone under the age of 18.
Club Lounge Access Policy
Guests must be 18 years or older to access the Club lounge.
Pets up to 18 kilograms are allowed. Guests must sign a waiver at check-in. The hotel reserves the right to charge for additional cleaning or damage caused by pets.
Check Acceptance Policy
Personal checks are not accepted at the hotel.
Credit Card Policy
All local credit cards are accepted as a form of payment.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Tax Exempt Policy
Per Israeli law, all Israeli citizens are subject to a Value Added Tax of 17% on all rates and hotel services. All foreign guests with a valid Tourist Visa are exempt from the Value Added Tax.