Sheraton Baltimore North Hotel Announcements

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Check Cashing Policy

Personal checks are not accepted at the time of check-in. Guests requesting to pay with a check are advised to contact the hotel directly and speak with the Accounting Department.

Check cashing services are not available.

Connecting Room Policy

Connecting rooms are not guaranteed. They are available upon request and are subject to availability upon arrival. Please note, standard rooms with two double beds only connect to standard rooms with one king bed.

Early Departure Policy

Should a guest wish to depart prior to departure date confirmed for any reason, the hotel will impose an early departure feel of 50% of your confirmed rate for that night.

Early Arrival Policy

Early check-in is not guaranteed and is subject to availability upon arrival. Please contact the hotel directly on the morning of arrival for more information.

Extra Bedding Policy

Rooms with one king bed can accommodate a maximum of one rollaway, for a nightly fee of $25. Local fire code restricts the hotel from providing rollaways in rooms with two double beds.

ID Requirement

Valid identification required at check-in.

Late Checkout Policy

While late checkouts are not guaranteed; requests will be honored if available. If available, the hotel allows late checkout to 6:00 PM at a minimum of 50% of the original room rate plus applicable taxes. Late checkouts after 6:00 PM will incur a full night's charge plus taxes.

Noise/Disturbance Policy

Maintaining a quiet and sleep-conducive environment on guest floors is our highest priority. For this reason, we have a strict no party policy, and request that all guests maintain a respectable level of noise in their guestrooms.

Pet Policy

Dogs up to 80 pounds are allowed. No pet deposit is required, but a cleaning fee may be added if necessary. Pets must be accompanied by their owner at all times and may not be left unattended in a guest room. Guest will be required to sign a waiver to this effect at check-in.

Service animals that provide assistance to individuals with disabilities are not considered pets. They are welcome at the hotel and are not subject to the policies and restrictions that apply to pets or other animals. We ask that service animal owners still complete a waiver at check-in so that we have contact information of the owner in the event it becomes necessary.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

Credit card authorization forms are accepted. The credit card used to guarantee the reservation cannot be used for payment unless a credit card authorization form is received or the credit card is presented at check-in. Please contact the hotel for further information.

Pool Policy

Pool and fitness center access is only available to registered guests of the hotel.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. There are smoking areas located outside of the hotel. A $250 cleaning fee will be charged to any guest who violates this policy. Please contact the hotel for further information.

Waitlist Policy

Waitlist reservations are not accepted. Please contact the hotel for further information.