Please note that, per Chinese government policy, Chinese citizens must be 18 years or older to check-in.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Two adults are allowed per room. Rooms can accommodate a maximum of three adults, however supplemental charges will apply. Two adults and two children (younger than 12 years of age) are allowed when using existing bedding in the room. A rollaway bed is allowed in select rooms for a fee. A crib is allowed in select rooms and is included in the cost of the room
Check-In & Checkout Policies
All guests are required to provide a valid government or state-issued photo ID upon check-in. Corporate rates require business identification. Company business card or a fax with the company ID is suitable.
To confirm disabled accessible rooms, please contact the resort directly.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Guests wishing to obtain general or VAT invoices at checkout should provide a company or personal taxpayer identification number or uniform social credit code in advance.
Pets are not allowed.
All visitors to China are required to have a Visa and all guests must present their passport and/or ID Card at check-in.
Health & Well-Being Policies
Smoking is only allowed in Smoking Rooms and in designated areas. Guests take full liability for any damages that occur during smoking on the resort grounds.
The resort accepts cash, credit cards, local company checks and bank transfer/Alipay as forms of payment; however, a credit card must always be presented upon check-in. For third-party credit card authorizations or bank transfer/Alipay please contact the resort directly.