Sheraton Ankara Hotel & Convention Center Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

2:00 PM     12:00 PM

Babysitting/Child Care Policy

We are pleased to offer professional babysitting and child care services. In order to ensure availability, the guest service center must be notified one day in advance.

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Extra Bedding Policy

Rollaway beds are available for fee. Cribs are provided upon request free of charge; however, the hotel does not provide blankets, bumpers or pillows. Guest must bring their own bedding.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Late Checkout Policy

We are pleased to offer late checkout, upon request and subject to availability. For checkout after 1pm, guests will incur a fee of 10 EUR per hour.

Pet Policy

One dog (80lbs/ 36kg or less) per room is permitted. Guests are required to sign a liability waiver at check-in, and a daily non-refundable 25 EUR cleaning charge applies.

For their comfort a dog bowl, bed and mat, and a Pet Welcome Kit are provided. We kindly ask that guests observe the following regulations:

  • Utilize the 'Dog in Room' door hanger at all time.
  • Keep all dogs on a leash when outside the room. Please note that we do not permit dogs in the hotel's meeting rooms or restaurants.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.