Sheraton Grand Incheon Hotel Announcements

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 20 years or older (with valid identification) by Korean law.

Extra Bedding Policy

Rollaway beds and cribs are subject to availability and cannot be guaranteed. Extra bedding should be requested when booking your reservation. Availability will be confirmed upon arrival.

Facility Use Policy

The sauna is only available to in-house guests and fitness members aged 16 and older. In addition, the Sheraton Club Lounge is only available for guests age 14 and older.

Family Plan Policy

Up to two children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Children ages 4 to 12 also receive a 50% discount on food and beverage items when ordering off the standard restaurant menu or full buffet.

Occupancy Policy

Three adults are allowed per room. A fee will apply for any additional guests.

Pool Policy

Children ages under 13 must be accompanied by a parent or adult guardian. Swimming suit and swimming cap are required in the pool. Play equipment, such as tubes, balls, etc., is not allowed in the pool. Life jackets and arm tubes are permitted.

 

 
   

Smoking Policy

All indoor areas are 100% non-smoking. A smoking area is located outside of the lobby.