Sheraton Shanghai Hongkou Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

2:00 PM     12:00 PM

Connecting Room Policy

Connecting rooms are available; however, they must be requested in advance.

Credit Card Policy

Credit card authorization forms are accepted. Guests must fax a copy of the credit card (front and back) with a signed payment authorization form to the property via fax or email. The signature must match card holder's name on the credit card.

Early Arrival Policy

To guarantee an early check-in, please book the prior night at the best available rate. Otherwise, a request for early arrival will be based on availability.

Extra Bedding Policy

It is our pleasure to offer rollaway beds, based on availability, for a fee.

Gift Certificate Acceptance Policy

Gift certificate reservations are subject to room availablity. Please provide the voucher number upon booking the reservation. Addtionally, a valid voucher must be presented upon check-in.

Late Checkout Policy

The hotel's checkout time is 12pm. A late checkout between 12pm and 6pm will result in a half day charge. A late checkout after 6pm will result in a full night's charge.

Occupancy Policy

A maximum of three adults is permitted at one time in any guest room.

Pet Policy

Pets are not allowed. Only service animals are allowed. No other pets are permitted.

Visa/Passport Policy

All visitors to China are required to have a visa and must present their passports upon check-in.

Waitlist Policy

The hotel does not offer a waitlist.