Sheraton Shanghai Hongkou Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.
Connecting Room Policy
Connecting rooms are available; however, they must be requested in advance.
Credit Card Authorization
Credit card authorization forms are accepted. Guests must fax a copy of the credit card (front and back) with a signed payment authorization form to the property via fax or email. The signature must match card holder's name on the credit card.
Early Arrival Policy
To guarantee an early check-in, please book the prior night at the best available rate. Otherwise, a request for early arrival will be based on availability.
Extra Bedding Policy
It is our pleasure to offer extra rollaway beds, upon request, for a daily cost of 320 CNY. Please contact the hotel for further information.
Gift Certificate Acceptance Policy
Gift certificate reservations are subject to room availablity. Please provide the voucher number upon booking the reservation. Addtionally, a valid voucher must be presented upon check-in.
Late Checkout Policy
The hotel's checkout time is 12pm. A late checkout between 12pm and 6pm will result in a half day charge. A late checkout after 6pm will result in a full night's charge. The above charges apply to all room types. Please contact the hotel for more information.
A maximum of three adults is permitted at one time in any guest room.
Pets are not allowed. Only service animals are allowed. No other pets are permitted.
All visitors to China are required to have a visa and must present their passports upon check-in.
Hotel does not offer a waitlist. Please contact the hotel for further information.