Sheraton Hotel Newfoundland

  • 115 Cavendish Square
  • St Johns,
  • Newfoundland e Labrador
  • A1C 3K2
  • Canadá
  • Mapa

Anúncios

Mensagens

Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show.  Need to get some work done?  A copier/fax/printer and complimentary office supplies are ready to go.

Políticas do hotel

15h00     12h00

ADA Policy

For TDD equipment and wheelchair rental/availability, please contact hotel at sheratonhotel.reservations@sheratonhotelnewfoundland.com.

Alcohol Policy

Alcoholic beverage service is restricted to those 19 years or older (with valid identification). Outside alcohol is not permitted.

Age Requirement Policy

Guests must be 19 years or older to reserve a room. Guests under the age of 19 must be accompanied by an adult.

Check Acceptance Policy

The hotel accepts personal and company checks.

Connecting Room Policy

Please contact the hotel directly to request connecting rooms.  To ensure availability, contact the hotel with your request as early as possible prior to arrival.

Extra Bedding Policy

Cribs are free of charge. Rollaway beds are available by request; however, availability is not guaranteed.  Rollaways are not allowed in rooms with two double beds.  Restrictions apply to other rooms as well.  Please contact the reservations department for further information.

Family Plan Policy

Children 18 years and under stay free when accompanied by an adult. Children 5 years and under eat free from Kid's Menu.  Kid's Menu is available for children 12 and under.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Package Handling Policy

There is a package handling fee for all incoming packages. The fee is $3.00 per package plus a 13% HST, Harmonized Sales Tax.

Pet Policy

The hotel accepts dogs that weigh 80 lbs or less. Guests must sign waiver upon check-in regarding damage and cleaning details. Available amenities include: Sheraton Sweet Sleeper Dog Bed, Sheraton dog bowl and mat, "dog in room" sign, and pet welcome kit.

Termos sobre cartões de crédito e de débito

Os cartões de débito e de crédito serão autorizados no valor da sua estada no momento do check-in, além de uma quantia para cobrir despesas inesperadas. Essa autorização manterá os fundos até o check-out, momento em que o montante implicado durante a estada será cobrado. Se um cartão de débito foi utilizado como forma de pagamento, uma restituição em dinheiro será fornecida pelos fundos retidos em excesso ao montante efetivamente incorrido e cobrado.

Payment Policy

We accept all major credit cards and cash (with deposit). All Direct Bill Accounts and Purchase Orders must be pre-approved through our accounting department.

For payment arrangements to third party credit card, please contact the hotel’s accounting department at least 72 hours prior to guests arrival. Monday through Friday, please call Beverly Bennett at (709) 758-8158 or email beverly.bennett@sheratonhotelnewfoundland.com. After hours, please speak to the Manager on Duty.

Pool/Whirlpool Use Policy

Children under 16 must be supervised by an adult in and around the pool area. Children under 16 are not permitted in the whirlpool.

Smoke-Free Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.

Waitlist Policy

We do accept waitlist reservations. Please contact the hotel directly.