From May 15 to May 22, 2017, the Beachfront Infinity Pool will be closed due to annual maintenance. Please contact the resort for further information.
Age Requirement Policy
Guests must be at least 18 years old (with valid identification) to reserve and check-in to a guest room.
Extra Bedding Policy
We are pleased to offer extra beds upon request in all guest rooms and suites, except for Bungalows. Please note that only one rollaway bed or crib is permitted per room or suite. Fees apply.
Family Plan Policy
Children 12 years old and younger sleep complimentary in the existing bedding of a room shared with a paying adult. Rollaway beds and cribs are also available, however additional fees may apply.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Richtlinien für Check-in und Check-out
Early Arrival Policy
We are pleased to offer complimentary early check-in subject to availability. To guarantee early check-in, before 3pm, guests must reserve their room for the night prior to arrival, at the daily room rate.
Late Checkout Policy
We are pleased to offer late checkout upon request, based upon availability. For late checkout between 12pm and 5pm, a fee equal to 50% of the nightly room rate will apply. For late checkout between 5pm and 10pm, a fee equal to 80% of the nightly room rate will apply.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Babysitting/Child Care Policy
Babysitting services can be arranged through the Reservations Department prior to arrival or via the Concierge during your stay. Fees apply.
Please note that swimwear, shorts, tank tops, and flip-flops are not permitted in resort restaurants.
Pets are not allowed.
Pool reservations are required for non-registered guests; fees apply. Additionally, food is prohibited in the pool area
Richtlinien für Gesundheit und Wohlbefinden
Smoking is prohibited in all guest rooms and suites, and throughout the resort’s interior. A 100 USD fee will be charged to guests who smoke in a non-smoking area.
The credit card owner must be present at check-in. We accept the following currencies for cash payments: USD, AUD, EUR, and JPY. Purchase orders and traveler’s checks are not accepted.