Connecting rooms are available on a request basis only—upon making a reservation or at check-in—but are subject to availability at check-in. They cannot be guaranteed or confirmed in advance.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Políticas de check-in/check-out
Early Departure Policy
Guests checking out prior to their scheduled departure date for any packages, promotional rates, or any rate during holidays will forfeit the full amount of their stay.
Late Checkout Policy
We are pleased to accommodate late checkout upon request. In the case of late checkout between 12pm and 6pm, a 50% of the daily room rate will apply. For guests checking out after 6pm, the fee of one night's room rate will apply.
We are pleased to welcome dogs up to 18kg. A refundable deposit of 5000 CNY is required upon check-in. A non-refundable cleaning fee of 500 CNY will be assessed per pet, per stay.
Políticas de pagamento
Third party payment may be made via bank transfer or by coming to the property and using cash or credit card.