Sheraton Shenzhou Peninsula Resort
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Políticas do hotel
Connecting Room Policy
Connecting rooms are available on a request basis only—upon making a reservation or at check-in—but are subject to availability at check-in. They cannot be guaranteed or confirmed in advance.
Early Departure Policy
Guests checking out prior to their scheduled departure date for any packages, promotional rates, or any rate during holidays will forfeit the full amount of their stay.
Late Checkout Policy
We are pleased to accommodate late checkout upon request. In the case of late checkout between 12pm and 6pm, a 50% of the daily room rate will apply. For guests checking out after 6pm, the fee of one night's room rate will apply.
We are pleased to welcome dogs up to 18kg. A refundable deposit of 5000 CNY is required upon check-in. A non-refundable cleaning fee of 500 CNY will be assessed per pet, per stay.