On March 21, 2018, the sauna will be closed for maintenance.
Connecting Room Policy
We are pleased to offer connecting rooms based upon availability at check-in. Please make your request as early as possible to ensure availability.
Extra Bedding Policy
Rollaway beds and cribs are subject to availability and cannot be guaranteed. Extra bedding should be requested when booking your reservation and confirmed when you check in. Please note a Corner Room cannot accommodate a rollaway bed.
Please note that extra bedding fees vary based on whether the reservation was made directly with the hotel or through other channels.
Family Plan Policy
Up to two children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult.
The maximum number of guests permitted in most rooms is three adults; an additional fee will apply. A maximum of two guests, including children are permitted in our Corner Rooms.
Hotel does offer a waitlist. Contact hotel directly.
Check-In & Checkout Policies
Early Arrival Policy
We are pleased to offer early check-in based upon availability for an additional fee. Guests checking in before 8am will incur a fee of 140,000 KRW plus tax. Guests checking in between 8am and 10am will incur a fee of 90,000 KRW plus tax. Guests checking in between 10am and 12pm will incur a fee of 40,000 KRW plus tax. Check-in after 12pm is complimentary.
Early Departure Policy
Early departure may result in an additional fee. Please contact the Front Desk prior to your departure for more information.
A valid credit card and photo ID (passport for foreign guests) must be presented at check-in. The credit card holder must be present.
Late Checkout Policy
Late checkout is permitted based upon availability for an additional fee. Guests who checkout between 2pm to 6pm will be charged 50% of the confirmed nightly room rate. After 6pm, the full nightly room rate will apply.
Facility Use Policy
Children under the age of 14 are not permitted in the Club Lounge.
The Sheraton Seoul D Cube City Hotel does not accept pets at this time.
Health & Well-Being Policies
All guest rooms and public spaces are 100% non-smoking. Designated smoking areas are available outside of the building. Please contact the hotel for further information.
Gift Certificate Policy
For arrangements, please follow the terms and conditions on the gift certificate. Please contact the hotel for further information.
The hotel accepts all major international and local credit cards as well as cash and traveler's cheques—please note that the credit card holder must be present. Additionally, cash deposits are accepted at check-in.