From February 14 to February 19, 2016, the indoor pool located in the Oasis building will be closed for maintenance. During this time, the fitness club will remain available. Please contact the hotel for further information.
From 1am to 5am on February 23 and again from 2am to 3am on February 24, 2016, the hotel will be experiencing blackouts due to electricity maintenance and a legal inspection. During these times all electric devices will be unavailable in the guest rooms, banquet area, and restaurant (including TV, air conditioning, hot water supply system, and lights). Lights will remain operational in the first and second floor lobby, B1F parking level, guest room corridors, and partially available in the elevators. Additionally, the parking gate will remain functional.
OASIS will be unavailable from 1am February 23 until 8am February 24, 2016. Maiyu will close beginning at midnight on February 22, 2016 (last entry 11:30pm).
Teppanyaki Restaurant Maihama will be closed on February 23rd.
Please contact the hotel for further information.
From February 16, 2015 to early 2017, the hotel’s parking facilities will be undergoing renovation. During this time, parking will remain available; however, additional parking will be made available nearby. The hotel will provide a parking shuttle to transport guests from this parking to the hotel. Please contact the hotel for further information.
Until February 2017, there is ongoing building construction. During this time, there may be noise which will take place Monday through Saturday from 9am until 6pm. All services and facilities will remain available. Please contact the hotel for further information.
Guests must be at least 20 years old with valid ID to purchase alcohol at the hotel.
No personal checks are accepted.
Select accessible rooms, corner rooms, and suites feature the ability to inter-connect. Connecting rooms should be requested at the time of reservation but are subject to availability upon check-in, and are not guaranteed.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
We are pleased to offer complimentary early check-in, subject to availability upon arrival. To guarantee early check-in, guests must reserve the room for the previous night, at the full room rate.
It is our pleasure to offer rollaway beds for a fee while cribs are offered free of charge. Additional beds are available upon request.
Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Child rollaways and cribs are available at no charge. Rollaway beds are available for a fee. For children approximately 120 centimeters tall, pajamas (50-centimeter top, 70-centimeter pants, and slippers) or a yukata (Japanese-style pajamas) is available upon request. Breakfast is not included for children who share beds with adults.
To redeem a gift certificate, please contact the hotel directly.
All guests are required to present a valid photo ID upon check-in.
Late checkout is subject to availability; charges apply based on the best available rate on the date of departure. Departures prior to 3pm incur a 30% fee; from 3pm to 6pm a 50% fee applies. Guests checking out after 6pm are charged for a full night’s stay.
Pets are not allowed.
Smoking in not permitted in public areas of the hotel; however, designated smoking areas are available outside the hotel. Smoking is also allowed in designated guest rooms and suites.
Foreign visitors must present a valid passport upon check-in.