• For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Grand Café Closure: January 4 - March 27, 2018

From January 4 through March 27, 2018, Grand Café will be closed due to repairs. During this closure, lunch and dinner buffets will be offered at Galleria Café, and buffet breakfast will be served at some of our other restaurants. Asuka will only offer a set menu. Please contact the hotel for further information.

Scheduled Power Outages: January 15 - 16, 2018

On January 15 and January 16, 2018, power to the hotel will be shut off for maintenance and the government’s annual inspection. Power in the main building will be off from 11pm on January 15th through 6am on January 16th. Power in the Park Wing Building and Georgian Terrace at the garden will be off from 6am to 3pm on January 16, 2018. During these outages air conditioning, lighting systems, and hot water will not be available. Additionally, all dog care services, including the Dog Lovers Suite @ Tokyo Bay, will be closed on these days. Room Service will also be unavailable from midnight to 7am on January 16th. Please contact the hotel for further information.

Booking Policies

Check-In & Checkout Policies

General Policies

Health & Well-Being Policies

Payment Policies