Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
From August 1 to October 31, 2016, there are ongoing enhancements to the hotel's guest rooms and lobby area. Crew members may be present daily from 9:30am to 5:30pm and all efforts will be made to keep disruption to a minimum. Please contact the hotel for additional information.
The hotel is compliant with ADA and offers ADA Accessible Rooms.
Guests must be 21 years or older with photo identification to check-in or reserve a room.
Connecting rooms are available upon request and subject to availability. Please contact the hotel directly to make your request.
Departure dates are confirmed upon check-in. Guests departing prior to their scheduled departure date will incur a charge of one day's room rate.
Rollaway beds and cribs are available in guest rooms with a king-size bed, subject to availability. A 20 USD nightly fee applies for rollaway beds. Baby cribs are provided for no charge.
The hotel accepts packages that are clearly addressed to guests who are currently in the hotel or are arriving within three days. All other packages will be refused. The hotel does not assume any liability and is not responsible for lost or damaged items. Packages can be picked up at our Bell Staff Desk between the hours of 7am and 9pm daily. For more information, please contact firstname.lastname@example.org or call the hotel directly.
A daily fee per package is assessed based on weight:
For larger packages, please contact the hotel directly for fees and storage availability.
Dogs up to 40 pounds are permitted and Sheraton Sweet Sleeper Dog Beds are provided. Guests must sign a pet waiver at check-in and are responsible for any damage. Pets are not to be left unattended in the guestroom.
Debit and Credit cards will be authorized at check-in for the amount of the entire stay, plus an amount to cover incidentals. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by the bank or financial institution. The hotel is not be responsible for any resulting fees or charges.
The credit or debit card must be valid for the entire stay. Please present the credit card used to make the reservation upon check-in at the hotel.
If reserving on behalf of someone else, the hotel must be contacted in advance to arrange for third party billing.
All guest rooms and public spaces are 100% non-smoking. This non-smoking policy inlcudes electronic cigarettes and similar smoking devices. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.