Sheraton Hefei Xinzhan Hotel Annonces


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Politiques de l'hôtel

15h00     12h00

Accessibility Policy

The hotel has one disability accessible room which connects with a standard room. Wheelchairs are available. Please contact the concierge or guest service manager for assistance.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room. Minors must check in with a guardian.

Connecting Room Policy

Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.

Early Departure Policy

An early departure fee may be imposed on guests checking out prior to the departure date confirmed at check-in. Please contact the hotel for further information.

Early Arrival Policy

Early check-in between 7am and 3pm can be arranged based on availability. Guests checking-in before 7am will be charged for an additional night. Please contact the hotel for further information.

Extra Bedding Policy

Extra beds are available for a 230 CNY charge per night. Please contact the hotel for further information.

Family Plan Policy

Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room.

Late Checkout Policy

Guests checking out between 12pm and 6pm will be charged 50% of one night’s room rate. Late checkouts after 6pm will be charged as an additional night's stay.

Pet Policy

Pets are not allowed.

Payment Policy

The hotel accepts cash, valid credit cards, local company checks and bank transfer/Alipay as forms of payments; however, a credit card must always be presented upon check-in. Please contact the hotel directly if a credit card authorization form is needed or if payment will be in the form of a bank transfer/Alipay or by a check from a local company.

In addition, please note:.

  • Bank transfers must be arranged at least 3 days prior to arrival.
  • Guests must complete a credit card authorization form to do 3rd party payment.
  • Credit card holder and hotel guest must bring their physical credit card to the hotel.