A package handling fee may be charged for incoming packages. Please contact the hotel directly for the exact fee.
Dogs 40 lbs or less are permitted.
All children must be accompanied by an adult in the pool area. Please be advised that there are no lifeguards on duty.
Richtlinien für Gesundheit und Wohlbefinden
We take your right to peace and quiet during your stay very seriously. Guests garnering complaints about noise or disturbances on the property will be asked to leave.
The hotel provides 24-hour security and some facilities are reserved for use by registered guests only.
All guest rooms and public spaces are 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy
The hotel does not accept personal checks for payment or provide check cashing services.
EMV/Chip & PIN Credit Card Policy
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or you are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
Credit Card Policy
Guests paying by credit card must present a valid credit card in their name at check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Gift Certificate Policy
Sheraton and Starwood gift certificates are welcome. Gift cards cannot be used to guarantee a room reservation, but can be used at checkout. For reservations, please contact the hotel directly.