Sheraton Wilmington South Hotel

  • 365 Airport Road
  • New Castle,
  • Delaware
  • 19720
  • Estados Unidos
  • Mapa

Sheraton Wilmington South Hotel
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Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Políticas do hotel

15h00     12h00

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is only available to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Babysitting/Child Care Policy

Babysitting services are not available. Please contact the hotel directly for referral services.

Check Policy

The hotel does not accept personal checks for payment or provide check cashing services.

Catastrophe Policy

In the case of a state or county evacuation order, cancellation fees will be waived.

Connecting Room Policy

Connecting rooms are not guaranteed and need to be requested. A Deluxe Suite can connect with a Traditional King or Traditional Double. Please contact the hotel directly to make these arrangements.

Credit Card Policy

Guests paying by credit card must present a valid credit card in their name at check-in.

Currency Policy

The hotel only accepts cash payments in US Dollars.

Early Departure Policy

Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.

Early Arrival Policy

Early arrivals are based on availability.

Extra Bedding Policy

A maximum of one rollaway bed is allowed per room and a nightly fee will apply. Cribs are complimentary.

Facility Use Policy

Only registered guests will have access to the indoor pool, Whirlpool Spa, and fitness center. Children under the age of 16 must be accompanied by an adult.

Family Plan Policy

Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Gift Certificate Policy

Sheraton and Starwood gift certificates are welcome. Gift cards cannot be used to guarantee a room reservation, but can be used at checkout. For reservations, please contact the hotel directly.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

Late checkout is based on availability. The fee for checkout between 2pm and 4pm is half the room rate. The fee for checkout after 4pm is the full room rate.

Meeting Room Policy

Use of meeting rooms must be confirmed through the Sales office. For assistance please contact Liz McNamara at (302) 544-6814 or liz.mcnamara@sheratonwilmingtonsouth.com.

Noise/Disturbance Policy

We take your right to peace and quiet during your stay very seriously. Guests garnering complaints about noise or disturbances on the property will be asked to leave.

Occupancy Policy

Room rates are based on two adults; however, the maximum occupancy for all room types is four persons. Fees apply for extra adults.

Package Handling Policy

A package handling fee may be charged for incoming packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs 40 lbs or less are permitted.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Pool Policy

All children must be accompanied by an adult in the pool area. Please be advised that there are no lifeguards on duty.

Security Policy

The hotel provides 24-hour security and some facilities are reserved for use by registered guests only. 

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy

Suite Policy

Please reserve suites directly from the hotel.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist.