Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Alcoholic beverage service is only available to those 21 years or older (with valid identification).
Guests must be 21 years or older with photo identification to reserve a room.
Babysitting services are not available. Please contact the hotel directly for referral services.
The hotel does not accept personal checks for payment or provide check cashing services.
In the case of a state or county evacuation order, cancellation fees will be waived.
Connecting rooms are not guaranteed and need to be requested. A Deluxe Suite can connect with a Traditional King or Traditional Double. Please contact the hotel directly to make these arrangements.
Guests paying by credit card must present a valid credit card in their name at check-in.
Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.
Early arrivals are based on availability.
A maximum of one rollaway bed is allowed per room and a nightly fee will apply. Cribs are complimentary.
Only registered guests will have access to the indoor pool, Whirlpool Spa, and fitness center. Children under the age of 16 must be accompanied by an adult.
Children who are 17 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Sheraton and Starwood gift certificates are welcome. Gift cards cannot be used to guarantee a room reservation, but can be used at checkout. For reservations, please contact the hotel directly.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late checkout is based on availability. The fee for checkout between 2pm and 4pm is half the room rate. The fee for checkout after 4pm is the full room rate.
Use of meeting rooms must be confirmed through the Sales office. For assistance please contact Liz McNamara at (302) 544-6814 or firstname.lastname@example.org.
We take your right to peace and quiet during your stay very seriously. Guests garnering complaints about noise or disturbances on the property will be asked to leave.
Room rates are based on two adults; however, the maximum occupancy for all room types is four persons. Fees apply for extra adults.
A package handling fee may be charged for incoming packages. Please contact the hotel directly for the exact fee.
Dogs 40 lbs or less are permitted.
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All children must be accompanied by an adult in the pool area. Please be advised that there are no lifeguards on duty.
The hotel provides 24-hour security and some facilities are reserved for use by registered guests only.
All guest rooms and public spaces are 100% non-smoking. A $250 cleaning fee will be charged to any guest who violates the smoking policy
Please reserve suites directly from the hotel.
Hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist.