Sheraton Changbaishan Resort Annonces


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Politiques de l'hôtel

15h00     12h00

Accessibility Policy

Disability access is available throughout the hotel. Please contact Service Express to set up TDD equipment and wheelchair rental or availability.

Alcohol policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Check Cashing Policy

No personal checks are accepted. Travelers checks are accepted, with a valid identification. Other conditions may apply.

Connecting Room Policy

Connecting rooms are available based on availability. Please contact the hotel for further information.

Credit Card Policy

Credit card authorization forms are not accepted.

Early Departure Policy

An early departure fee of one night's room rate and fees may be applied if you check out prior to the scheduled departure date.

Early Arrival Policy

Early arrival is subject to availability upon check-in and should be requested in advance if possible. Guests requesting guaranteed early arrival must reserve a room for the previous night.

Extra Bedding Policy

Guests are allowed a maximum of one extra rollaway bed per room, for a fee.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Late Checkout Policy

Guests may request late checkout up to 6pm for a 50% room charge. An additional one night's room rate will be charged for checkouts after 6pm, subject to availability.

Pet Policy

Pets are not allowed in the hotel.

Payment Policy

The hotel accepts cash, credit cards, checks from local companies, and bank transfers as forms of payment. Overseas credit cards must be presented upon check-in. Local credit cards can only be authorized on-site.

Smoking Policy

Smoking is permitted in designated areas throughout the hotel. The 3rd floor is dedicated to smoking rooms. All other floors are non-smoking.

Visa/Passport Policy

Upon check-in, our Guest Services Agent must register international guests' Visa and Passport details. As this may require a few moments of your time, we appreciate your patience and understanding.

Waitlist Policy

The hotel does maintain a waitlist. Please contact us directly to be placed on the waitlist. Guests should provide a phone number and will be called if a room becomes available.