Sheraton Qingdao Jiaozhou Hotel Announcements


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room and to check-in.

Check Policy

The hotel does not accept personal checks for payment or provide check cashing services.

Connecting Room Policy

Connecting rooms are available by request and are subject to availability at check-in.

Early Departure Policy

An early departure fee may be imposed on guests departing prior to their scheduled departure date. Fees may be up to 100% of the confirmed stay amount. Please contact the hotel for further information.

Early Arrival Policy

Arrivals before 3pm are subject to room availability. In order to guarantee an early check-in, 50% of one night's room rate is applied. If the room is pre-blocked from the previous night, one full night's room rate will be applied.

Extra Bedding Policy

Extra beds must be requested in advance and are subject to availability.

Late Checkout Policy

For late checkouts, guests will be charged 50% of the best available daily room rate for checkouts between 12 noon and 6pm (local time). After 6pm, 100% of the best available daily room rate will apply.

Pet Policy

Pets are not allowed.

Payment Policy

A non-guest wishing to pay for a guest’s room in the hotel must complete an Authorization Approval letter and fax/e-mail a clear copy of the front and back of the credit card prior to the guest’s arrival. Please contact the hotel in advance to receive an Authorization Approval letter.

Voucher Acceptance Policy

All vouchers are subject to availability, and a prior reservation is required. A voucher is neither refundable nor convertible to cash. Presentation and surrender of the original voucher is required upon usage; photocopies will not be accepted. All personal incidental expenses will be charged to the guest’s own account.