Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Spa Closure Until December 31, 2015
Until December 31, 2015, the following spa facilities will be closed:
- Whirlpool, cedar tub
- Salt Cave room
- Recreation zone with lounges
- Relaxation room
- 4 treatment rooms
- Individual consultancy
- Fitness bar
Please contact the hotel for further information.
East 37 Restaurant Closed Until December 31, 2014
Until December 31, 2014, East 37 restaurant is closed. Please contact the hotel for further information.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to check in.
Personal checks and traveler’s checks are not accepted. Check cashing services are not available.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel for further information.
Early Departure Policy
An early departure fee of one night's room rate plus taxes will apply to all early departures.
Extra Bedding Policy
Extra beds are offered by request for an additional fee. A maximum of one extra bed is allowed per room.
Family Plan Policy
Children 12 years of age and under sleep free in existing bedding when shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
For security purposes, a valid passport is required at check-in. No other documents will be accepted as valid identification.
Late Checkout Policy
Late checkout is subject to availability; a fee will apply. Please contact the hotel for further information.
Dogs up to 20 kilograms are allowed. A 1500 RUB daily fee will be charged.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Hotel accepts payment with cash, valid credit cards or bank transfer. Please contact the hotel for further information.
For prepaid reservations, the credit card used to pay for the room must be presented at check-in. Otherwise, the reservation will be canceled and rebooked at the best available rate.
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
Suites can be booked online or through reservations. For assistance, please contact in-house reservations
Please note that all travelers to Russia must have a valid passport and a Russian entry visa, which must be arranged through a Russian embassy or consulate prior to your arrival. An entry visa cannot be obtained at the Russian border. We can provide you with visa support documents for a one-entry tourist visa valid for the period of your stay at the Sheraton Moscow Sheremetyevo Airport Hotel only. The hotel is not able to provide visa support to citizens of some countries. For more information, please contact the hotel reservations office.