Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Disability Access Policy
The hotel's public areas are compliant with local accessibility laws. Accessible guest rooms are available also. Please contact the hotel for more information.
Check Acceptance Policy
No personal checks are accepted as a method of payment.
Connecting Room Policy
Connecting rooms are available upon request, but not guaranteed. Please contact the hotel directly for more information.
Early Arrival Policy
Check-in time is 3pm. Early arrival is subject to room availability. Check-in before 8am results in a charge of 100% of the quoted room rate. After 8am, the hotel will provide early check-in subject to availability.
Extra Bedding Policy
Rollaway beds are available for an additional fee of 230 CNY per night. Please contact the hotel for further information.
All guests must present the hotel with a valid passport or Chinese identification card upon check-in, as required by the Public Security Bureau in China. Guests will not be permitted to check-in without one of these documents. Please contact the hotel for further information.
Late Checkout Policy
All late checkouts are based availability. Standard checkout time is 12pm. A late checkout fee of half the daily rate will be charged for checkouts from 12pm - 6pm. For checkouts after 6pm, a full nightly rate will be charged. The above rules do not apply to SPG® members who checkout before 4pm.
Pets are not allowed.
The hotel accepts cash, credit card, and bank transfers as forms of payments. A credit card must always be presented at check-in for incidentals. For third party payments, contact the hotel directly for a credit card authorization form or if payment will be made via bank transfer.
Smoking and non-smoking guest rooms are available. Smoking is not allowed in any indoor public areas, including meeting spaces and dining venues.
All guests are required to present a valid, government-issued, photo ID or passport at check-in.
Gift Certificate Policy
Reservations using a gift certificate are subject to room availability. Please provide the voucher number during booking. The original voucher must be presented and redeemed at check-in; photocopies will not be accepted. All incidental expenses will be charged to the guest’s account.
This hotel does offer a waitlist. Please contact the hotel directly to be placed on the waitlist. Guest should provide a phone number and will be called if a room becomes available.