Sheraton Silver Spring Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
The hotel is compliant with ADA. Ten ADA compliant guest rooms are available.
Alcoholic beverage service is restricted to those 21 years of age or older with valid identification.
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve and check in to a room.
Check Cashing Policy
Check cashing is available to registered guests for up to $50 per day with valid identification and established credit at the hotel.
Connecting Room Policy
Connecting rooms can be requested however they are subject to availability at check in.
Shirts and shoes are required in all public areas within the hotel.
Early Departure Policy
Guests must verify the departure date at time of check in. If check out is different, guests must initial the change at the time of registration. Guests departing earlier then the confirmed departure at check in may incur an early departure fee.
Early Arrival Policy
Early arrivals cannot be confirmed. They are subject to availability and will be accommodated on a first come, first serve basis.
Extra Bedding Policy
Due to local firecodes, the hotel is not able to accomodate requests for rollaway beds in rooms with two double beds.
Gift Certificate Policy
Gift certificates may only be used with advance reservations and must be approved by the office of the General Manager.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
All guests that require access to the guest room must register at check-in.
Late Check Out Policy
The standard check out time is 12 noon. Guest requiring additional time should inquire with the front desk for information and availability. Late check outs may be subject to additional charges.
Meeting Room Policy
Use of hotel meeting rooms must be scheduled in advance and requires a hotel agreement signed by a hotel representative. There is a charge to use hotel meeting space for all guests.
Package Handling Policy
Package handling fees may apply for packages that are too large to store and when they arrive more than two days prior to the arrival of the guest. Please inquire with the Front Office Manger if you are expecting advance deliveries.
One pet 45 pounds and under is welcome per room. There is a fee of 25 USD per day. Pets are not permitted in the meeting rooms, fitness center, bar/lounge or the restaurants. Pets must always be on a leash. An additional 250 USD cleaning fee may apply. Kennels are available within 2 miles/10 minutes of the hotel.
Credit/Debit Card Policy
All guests must check in with a valid credit or debit card. Guest using debit cards must advise the front desk at check in. The hotel is not responsible for any penalties due to the use of or access to debit cards.
All guest rooms and public spaces are 100% non-smoking. Smoking is strictly prohibited except for designated areas outside the hotel. Penalty fees may apply for anyone violating this policy.
Tax Exempt Policy
Tax exemption is based strictly on county, city, state and federal guidelines. Please contact the hotel directly for additional information.