Sheraton Reserva do Paiva Hotel & Convention Center

  • Avenida A Nº. 4, Quadra F1 - Lote 4A3,
  • Loteamento Reserva do Paiva - Praia do Paiva
  • Cabo de Santo Agostinho,
  • Pernambuco
  • 51020-350
  • Brazil
  • Map

Sheraton Reserva do Paiva Hotel & Convention Center
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Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Special Conditions

Currency Fluctuations

Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.

Shine Spa Unavailable: June 30 – July 31, 2014

From June 30 to July 31, 2014, the Shine Spa for Sheraton™ will be unavailable. Please contact the Reservations Department for further information at reservas.paiva@sheraton.com.

Sheraton Club Lounge Unavailable Until August 4, 2014

Until August 4, 2014, the Sheraton Club Lounge is unavailable. Please contact the Reservations Department for further information at reservas.paiva@sheraton.com.

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Per Brazilian law, alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Check Policy

The hotel does not offer check cashing services.

Dress Code

Bathing attire is not permitted in the lobby area or in the restaurants.

Early Arrival Policy

Check-in before 3pm is subject to availability. A fee will apply. For assistance, please contact the Front Office Manager, located at the Reception Desk.

Family Plan Policy

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Late Checkout Policy

Checkout time is 12 noon. Guests wishing to extend their stay will be charged a fee. Fees vary according to checkout time. Arrangements are subject to availability and should be made at the Reception Desk.

Window/Balcony Use Policy

Brazilian law prohibits the hanging of clothing and other objects from windows and balconies.

Pet Policy

Pets are allowed.

Payment Policy

All guest hotel charges are due upon presentation of the hotel bill. Special payment requests or credit information must be cleared in advance with the hotel's credit department, Monday through Friday during normal business hours.

Loss, Damage, or Theft of Personal Items

The hotel is not responsible for loss, damage, or theft of cash, jewelry, or other valuables left unattended in guest rooms. Safe-deposit boxes are available for the safekeeping of such items. The hotel’s liability regarding items in the safe-deposit box is limited to the equivalent of one night’s room rate.

Visa/Passport Policy

Please contact the Brazilian Embassy for visa requirements.

Voucher Acceptance Policy

Valid vouchers issued by the hotel are accepted for payment. Please contact the hotel directly for assistance with voucher reservations and for further information.

Waitlist Policy

The hotel offers a waitlist. Please contact the hotel directly for further information.