Sheraton Madrid Mirasierra Hotel & Spa
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Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Специальные условия

Currency Fluctuations

For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations.  Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card.  Please contact the hotel if you have any questions.

Правила отеля

14:00     12:00

Accessible Policy

The hotel has accesible public areas and 4 accesible guestrooms. Please confirm these rooms with the Front Desk at least 2 days prior to arrival.

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older with valid identification.

Age Requirement Policy

Guests under the age of 18 must have a letter from their parent or guardian in order to check-in.

Check Acceptance Policy

Personal checks are not accepted.

Connecting Room Policy

Connecting rooms are based upon availability. Please submit requests at least 5 days prior to arrival.

Early Departure Policy

Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.

Early Arrival Policy

Early check-in is based on availability. A fee of 65EUR will apply.

Extra Bedding Policy

Rollaway beds are available for a daily fee.

Facility Use Policy

For security reasons, access to Absara Spa and the Fitness Center is only permitted to individuals who are 16 years of age or older.

Family Plan Policy

Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.

Gift Certificate Policy

Gift certificates can be redeemed at hotel. Please contact the hotel directly or the contact on the certificate to reserve a room.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.

Meeting Room Policy

Audiovisual equipment will be provided by a third party. For additional information please email events@sheratonmadridmirasierra.com.

Pet Policy

Pets are not allowed.

Payment Policy

A non-guest wishing to pay for a guest in the hotel must fax/e-mail a copy of the front and back of the credit card along with a signed authorization by the cardholder prior to the guest's arrival. Please specify which charges can be charged to the credit card.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.

Passport Policy

International guests must present their passport at check-in.