Hotel Closed for Renovations Through September 30, 2017
Through September 30, 2017, the hotel is closed for renovations. During this time, the guest rooms and public areas will undergo a complete makeover. Please contact the hotel for further information.
Sapporo Teppanyaki Closed Through 2017
Through 2017, Sapporo Teppanyaki restaurant will be closed for renovations.
Salah El Din and Skylight Meeting Room Closed Through 2017
Through 2017, Salah El Din Ballroom and Skylight meeting rooms will be closed for renovations.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room and check-in.
Connecting Room Policy
Connecting rooms are available upon request and subject to availability. Please contact the hotel directly to make arrangements.
Extra Bedding Policy
Rollaway beds are available for an additional fee and must be requested 24 hours prior to arrival. Cribs are provided upon request at no charge. Hotel does not provide blankets, pampers or pillows with the cribs. Guests must bring their own.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges.
A maximum of three adults or two adults and two children can be accommodated in a room. Please contact the hotel for further information.
Check-In & Checkout Policies
For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver’s license, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Wheelchairs are available at the hotel without charge.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Pets are not allowed.
Health & Well-Being Policies
A 200 USD fine will be charged to any guest who smokes in a non-smoking guest room, or in any public or open area not designated as a smoking area.
Check Acceptance Policy
Checks are not accepted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To redeem a guest certificate, please contact the hotel directly.
Cash payments are accepted in only United States Dollars (USD) or Euros (EUR).