Skylight & Salah El Din Meeting Rooms Closed Through 2018
Through December 31, 2018, Skylight and Salah El Din meeting rooms are closed for renovations. Please contact the hotel for further information.
Pool Closure: May 16 - June 15, 2018
From May 16 to June 15, 2018, the pool will be closed during the month of Ramadan.
Age Requirement Policy
Guests must be 18 years or older with photo identification to reserve a room and check-in.
Connecting Room Policy
Connecting rooms are available upon request and subject to availability. Please contact the hotel directly to make arrangements.
Extra Bedding Policy
Rollaway beds are available for an additional fee and must be requested 24 hours prior to arrival. Cribs are provided upon request at no charge. Hotel does not provide blankets, pampers or pillows with the cribs. Guests must bring their own.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
A maximum of three adults or two adults and two children can be accommodated in a room. Please contact the hotel for further information.
Early Arrival Policy
Early arrival is subject to availability at check-in and may incur additional charges. Please contact the hotel for more information.
Early Departure Policy
An early departure fee of one night’s room and tax will apply unless booked rate policy states otherwise. Please contact the hotel for more information.
For security purposes, valid photo identification is required at check-in. Acceptable forms include, passport, and proof-of-age card. Photo identification must also match the name that is on the reservation.
Late Checkout Policy
We are pleased to accommodate late check-outs upon request. In the case of a late check-out between 2pm and 8pm, an additional 50 USD will apply. For check-outs after 8pm, a full night’s room and tax will apply.
Wheelchairs are available at the hotel without charge.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Pets are not allowed.
A 200 USD fine will be charged to any guest who smokes in a non-smoking guest room, or in any public or open area not designated as a smoking area.
Check Acceptance Policy
Checks are not accepted.
Credit Card Policy
Cardholder must be present at payment. For prepaid reservations, the same credit card used to reserve the room must be presented at check-in. To pay for another guest's stay, please contact the hotel directly prior to the stay to make third party billing arrangements.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To redeem a guest certificate, please contact the hotel directly.
Cash payments are accepted in only United States Dollars (USD) or Euros (EUR).