Guests must be 17 years or older with photo identification to reserve a room. Guests under 17 years of age must be accompanied by an adult. Acceptable forms include a Chinese ID, passport, or HK/Macau permit.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested in advance. Please contact the hotel directly to make these arrangements.
Extra Bedding Policy
Rollaways and cribs are subject to availability. Please contact the hotel for further information.
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Políticas de registro y salida
Early Arrival Policy
Check-in before 3pm is offered based on availability.
Early Departure Policy
An early departure fee may apply for guests departing prior to their scheduled departure date. Fees may be up to 100% of the remaining length of stay.
For security purposes, valid government photo identification is required at check-in. All non-local guests must show a valid passport. Each passport will be scanned and all information confidentially recorded in accordance with Chinese government regulations.
Children under 16 years of age must present an identification card or Hu Kou Ben document upon check-in.
Late Checkout Policy
Late checkout between 12pm and 6pm will result in a charge of 50% of the nightly room rate. Late checkout after 6pm will result in a full night's charge.
The hotel offers facilities accessible to guests with disabilities, two accessible guest rooms, and wheelchair access.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Pets are not allowed.
Foreign guests must have both a valid visa and passport. Please contact the hotel for further information.
Políticas de salud y bienestar
We are pleased to accommodate requests for smoking or non-smoking guest rooms. Smoking is not allowed in any indoor public areas, including meeting spaces and dining venues.
Políticas de pagos
The hotel does not offer check cashing services.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly. Guests must fax or email a copy of the gift certificate at the time of booking. The original certificate must be presented upon check-in.
The hotel accepts third party payment. Please contact the hotel directly to pay by credit card authorization, bank transfer, or a check from a local company.