Sheraton Sioux Falls & Convention Center


Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.

Políticas do hotel

15h00     12h00

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available. Please contact the hotel directly for information or additional request.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with valid identification to reserve a room.

Check Cashing Policy

The hotel does not offer check cashing services. For our guest's convenience an ATM is located on-site.

Connecting Room Policy

Connecting rooms must be requested at the time of the reservation, but are not guaranteed. Hotel features rooms with one king bed connecting to rooms with two double beds

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly.

Package Handling Policy

Due to limitations in secure storage space, the hotel will accept a package only if it is received no earlier than 48 hours before a guest’s or group’s check-in. The package must be marked with the guest’s name, the group’s name (if applicable), and the check-in date. Handling fees are as follows:

  • Boxes (up to 36” by 24” by 24”): 5 USD each
  • Larger boxes or display cases: 10 USD each
  • Pallets: 50 USD each

Fees will be charged to the Master Account unless otherwise directed. At the hotel’s discretion, additional labor charges may be incurred, depending on the size of the shipment. The hotel is not responsible for shipping charges, losses, or damages to any deliveries.

Pet Policy

Dogs up to 40 pounds are allowed.  A waiver must be completed at the time of check in.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Indoor Pool and Whirlpool Policy

Glassware and coolers are not allowed in the pool and whirlpool areas. Diving, running, and pool toys are also not allowed. All children under the age of 18 must be accompanied by a registered guest.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy. There are designated smoking areas outside. Please contact the hotel for further information.

Suite Policy

To reserve a suite, please contact the hotel directly.