孟菲斯市中心喜来登酒店

  • 美国
  • 田纳西州,
  • 孟菲斯
  • 北大街 250 号
  • 邮政编码 38103
  • 地图

孟菲斯市中心喜来登酒店
通告

消息

喜来登行政贵宾厅

行政级别客人还拥有行政贵宾厅的使用特权。 行政贵宾厅是一处高档休闲场所,为客人免费供应早餐、下午茶和各种饮料。 您可在此与同事、朋友亲密聚会,或观看最喜爱的电视节目放松身心。 需要处理公务? 这里备有复印/传真/打印机和免费办公用品,供您随意使用。

特殊条件

Hotel Renovations: End of June through September 24, 2014

From the end of June through September 24, 2014, the hotel’s rooms and public spaces will be undergoing renovations. Upon arrival, guests will be guided to elevators that lead to the front desk, which has been temporarily relocated to the second floor. As guest rooms and corridors are updated, guests will stay in accommodations only on floors where renovations are not taking place. While our restaurant and bar are being thoroughly updated, food and drinks are available at the Trolley Stop lounge and via our in-room dining service. Please contact the hotel for further information.

酒店政策

3:00 PM     12:00 PM

ADA Policy

The hotel is compliant with ADA. ADA compliant guest rooms are available.

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Babysitting/Child Care Policy

Babysitting services are not available. Please contact the concierge for referral services.

Check Policy

Check-cashing services are available to registered guests who present valid identification. There is a limit of $100 per day. SPG Gold guests may cash checks of up to $200 per stay, and SPG Platinum guests may cash up to $300 per stay. Requests are subject to cash availability.

An ATM is also available inside the hotel.

Connecting Room Policy

Connecting rooms are available but not guaranteed and need to be requested in advance. Please call the hotel and speak directly with either Reservations or Front Office Management. We will do our best to work with all guests to provide satisfactory accommodation arrangements.

A room with one king bed can connect to a room with two double beds, and a parlor or hospitality suite can connect to a room with one king bed or two double beds. Please note that connecting rooms are separated by double doors, while adjacent rooms are side by side but are separated by a wall.

Dress Code

Swimwear is not permitted in the lobby area.

Early Departure Policy

Please be advised that a fee of one night's room rate plus taxes will apply to all early departures.

Gift Certificate Policy

To purchase or redeem a gift certificate, please contact the hotel directly by phone or email reservations@sheratonmemphisdowntown.com. Gift certificates are valid only for this location.

ID Requirement

For security purposes, valid photo identification is required at check-in. Valid photo identification is also required to issue duplicate room keys or cash checks. Acceptable forms of identification must be government issued.

Late Checkout Policy

Checkout time is 12pm. Late checkout after this time may incur a full night's charge plus tax. Please contact the hotel for further information.

Meeting Room Policy

Use of meeting rooms must be confirmed through the Sales office.

Noise/Disturbance Policy

Please be advised that the hotel does not allow parties in any of the guest rooms and there is a maximum of 5 people allowed in any of the guest rooms at any one time. Having a party or creating a disturbance in any of our guest rooms may result in the eviction from the premises and forfeiture of that night’s stay.

Property Damage Policy

Guests will be responsible for any property damages caused in a guest room or public area. Fees will be charged based on the damages that occurred.

Pet Policy

Dogs up to 75 pounds are allowed. The hotel has designated dog floors and amenities available.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Payment Policy

We accept all major credit cards and cash for payment. In addition to the credit card requirement for reservations, a valid credit card must be presented at check-in. If a guest wishes to pay cash at check-in or checkout, a credit card must still be provided.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking.  A cleaning fee of $250 will be charged to any guest who violates the smoking policy.

Tax Exempt Policy

Tax exemptions will be applied upon checkout. Proper tax-exemption forms are required to have the qualified tax amount adjusted.

Voucher Acceptance Policy

Voucher bookings must be made directly with the hotel. All vouchers are subject to availability. For additional information, please call the hotel or email reservations@sheratonmemphisdowntown.com.

Waitlist Policy

Hotel does offer a waitlist. Please contact the hotel directly by phone or via email at reservations@sheratonmemphisdowntown.com to be placed on the waitlist.