Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
入住和退房政策
Early Arrival Policy
In order to guarantee early check-in, guest will need to book the previous night.
ID Requirement
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license, passport, and/or proof of age card.
Late Checkout Policy
Guests checking out after 1pm will be charged 50% of the room rate. The full daily rate will be charged for checkout after 6pm.
一般政策
Accessibility Policy
The hotel has two wheelchairs available for guest use. In order to reserve a wheelchair, please email us in advance at recepcion@sheratoncr.com and CC: reservas@sheratoncr.com.
Alcohol Policy
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Pet Policy
Pets up to 30 pounds are allowed. Restrictions may apply.
Pool Policy
Please take a shower before using the pool. Shower caps are mandatory. Children under 12 years old must be accompanied by an adult. No lifeguard on duty. Diving is not permitted. Glass containers, pets and electrical appliances are not allowed in the pool area.
健康政策
Smoking Policy
All guest rooms and public spaces are 100% non-smoking. Please contact the hotel for further information.
付款政策
Check Acceptance Policy
No personal checks are accepted.
Currency Fluctuations
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.