Sheraton Chicago O'Hare Airport Hotel
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
Ongoing Area Construction Until September 30, 2015
Until approximately September 30, 2015, there is ongoing construction in the Chicago O'Hare International Airport area that will cause delays and changes for the hotel's airport shuttle service. Please contact the hotel for additional information.
The hotel is compliant with ADA. All of the ADA rooms have hand rails, lowered sinks, raised toilet seats, and roll-in showers.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve and to check in to a room.
Check Cashing Policy
Check cashing services are available to guests who present a valid photo identification. There is a limit of $50 per day and $250 per stay.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
Early Departure Policy
An early departure fee is imposed on guests departing prior to their scheduled departure date. Guests can change the date of departure until midnight on the arrival date. After midnight, a fee equal to one night’s room and tax will be imposed. Please contact the hotel for further information.
Gift Certificate Policy
To redeem a gift certificate, please contact the hotel directly.
Package Handling Policy
There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.
Pets up to 80 pounds are allowed. Guests must sign a waiver upon check-in. A $75 refundable deposit is also taken upon check-in.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.