Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
The hotel is compliant with ADA. ADA compliant guest rooms are available.
Guests must be 21 years or older with photo identification to reserve a room.
Please be aware this hotel is EMV/Chip & PIN ready and your credit card’s PIN may be necessary for you to check-in to the hotel. If you are not aware of the PIN for your chip credit card, or are unsure if your card requires a PIN, please contact the financial institution that issued your credit card for clarity and to secure your PIN.
The hotel will cash personal checks for SPG Members only, with valid identification. There is a limit of 100 USD per day with a maximum amount of 300 USD per stay. Other conditions may apply.
Cribs and child rollaway beds are available upon request at no charge. Adult rollaway beds are available for a fee. A maximum of one extra bed is permitted per room. Rollaway beds cannot be added to rooms that have two beds or to ADA / TDD compliant guest rooms due to local regulations.
To purchase or redeem a gift certificate, please contact the hotel directly.
The hotel accepts dogs that weigh 80 pounds or less. A Sheraton Sweet Sleeper Dog Bed, Sheraton dog bowl and mat, "dog in room" sign, and a pet welcome kit are all provided. All guests with pets will need to sign a liability waiver upon arrival.
A credit and debit card must be authorized at check-in for the amount of your stay, plus 40% for taxes and incidentals. For prepaid reservations, the authorization amount is 100 USD. Cash deposits are not accepted. The authorization will hold the funds until checkout, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
All guest rooms and public spaces are 100% non-smoking. Smoking areas are located outside of the hotel. A 250 USD cleaning fee will be charged to any guest who violates the smoking policy.
Most guests must pay tax on lodging in Minnesota, even if they hold a tax-exempt status. The main exception to this rule is for lodging billed directly to and paid for by the federal government and its agencies. However, lodging billed to an employee who is reimbursed by the federal government is taxable. For more information, please contact the hotel directly.