Sheraton Dubai Creek Hotel & Towers
Sheraton Club Lounge
Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show. Need to get some work done? A copier/fax/printer and complimentary office supplies are ready to go.
For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
The hotel’s public areas, including a public bathroom, are accessible to guests who use wheelchairs. Three guest rooms are accessible to guests with disabilities.
Alcoholic beverage service is restricted to those 21 years or older (with valid identification).
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Check Acceptance Policy
Personal cheques are not accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed. Please contact the hotel directly in advance to request connecting rooms.
Early Arrival Policy
Check-in time is 3pm. Guests arriving prior to the standard check-in time can arrange early check-in for a fee. The fee will depend on the arrival time and can be confirmed by contacting our reservations department directly at (971)(4) 2071203 or firstname.lastname@example.org
Norme sul pacchetto famiglia
I bambini di età inferiore ai 12 anni dormono gratuitamente nei letti presenti in camera con un adulto pagante. Letti a scomparsa, letti a scomparsa per bambini e culle possono essere soggetti a costi aggiuntivi.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
For security purposes, valid photo identification is required at check-in. Acceptable forms include a drivers license or passport.
Late Checkout Policy
The late checkout fee varies, depending on the time of departure. For late checkouts between 1pm and 6pm, the fee is 60 AED per hour. Checkouts after 6pm will be charged one night’s room rate plus tax.
Lost and Found Policy
As per local authority requirements, any valuables left behind by a guest will be handed over to Dubai Police if unclaimed within 6 months from check-out date.
- Any perishable items or items risking contamination will be discarded immediately as per local authority directives.
- All non-perishable items or valuable items will be held by the hotel for 6 months after the guest's check-out date.
Pets are not allowed in the hotel.
Regolamento per le carte di credito o bancomat
Al momento del check-in verranno addebitati sulla vostra carta di credito o bancomat l'importo del vostro soggiorno e una caparra a copertura degli oneri accessori. Tale importo sarà trattenuto fino al momento del check out, quando saranno addebitate le spese effettivamente sostenute durante il soggiorno.
L'importo trattenuto può richiedere fino a 30 giorni dopo la partenza per essere rilasciato dal proprio istituto
bancario o finanziario e l'hotel non è responsabile per eventuali tasse o oneri derivanti
Non-residents wishing to pay for a hotel guest by credit card must fax a credit card payment authorization to the hotel with the billing address. Please specify which charges can be charged to the credit card. Due to security reasons, we do not accept credit card information via email. Please fax your credit card information to our secure fax number: (971)(4) 228 2005. Please contact hotel directly for credit card authorization forms.
Due to high occupancy levels, rooms booked as smoking or non-smoking at the time of reservation may not always be available at check-in. We will do our very best to provide you with the room type originally booked.
For nationalities requiring entry visas, processing requires approximately 3-4 working days, subject to the approval of immigration. The processing fee is non-refundable once submitted. Please contact the hotel's reservations department for further information.