Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to request connecting rooms.
Extra Bedding Policy
One rollaway bed is available per room and may incur extra charges. One crib is available per room and is free of charge.
Family Plan Policy
Room rates include the accommodation of children (12 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds may incur extra charges; cribs are included in the cost of the room.
A guest room’s maximum occupancy is two adults, one child (12 years or younger), and one infant up to 2 years old.
Check-In & Checkout Policies
Early Arrival Policy
Check-in before 3pm is offered based on availability. An additional fee may apply.
At check-in, a guest must provide a valid UAE Emirates ID or a valid passport, as well as a valid visa. No other national ID cards or driver licenses are accepted.
Alcoholic beverage service is allowed only to those 21 years or older (with valid identification).
Pets are not allowed.
Entry visa assistance is available four days prior to arrival. Please contact the reservations department of the hotel for the required document and fee.
Check Acceptance Policy
Personal cheques are not accepted.
Credit/Debit Card Policy
Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.
For pre-paid bookings, the credit card used to reserve the room must be in the name of one of the guests, and the card must be presented for verification at check-in.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.