Le Centre Sheraton Montreal Hotel
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Sheraton Club Lounge

Club guests also have special access to the Club Lounge. A relaxing, upscale space, the Club Lounge offers complimentary breakfast, afternoon hors d’oeuvres and a variety of beverage options. Take advantage of the private Club Lounge where you can connect with friends, meet with your team, or simply relax by catching your favorite TV show.  Need to get some work done?  A copier/fax/printer and complimentary office supplies are ready to go.

Правила отеля

15:00     12:00

Alcohol Policy

Alcoholic beverage service is restricted to those 18 years or older (with valid identification).

Age Requirement Policy

Guests must be 18 years or older with photo identification to reserve a room.

Babysitting/Child Care Policy

We are pleased to offer onsite babysitting services through a third-party vendor for up to three children. There is a three-hour service minimum and an hourly fee will apply, as well as an extra charge for staff taxi transportation to and from the hotel after 11pm.

Connecting Room Policy

Connecting rooms are available upon request and cannot be guaranteed in advance. Please contact the hotel directly to make these arrangements.

Early Departure Policy

While we are pleased to accommodate early departures, a fee equal to 50% of one night's room rate will apply.

Extra Bedding Policy

Cots are available upon request for a nightly fee and cannot be guaranteed in advance. Rooms with two double beds cannot accommodate a cot. Cribs are available free of charge.

Family Plan Policy

Children 17 and under sleep free in existing room bedding.

Gift Certificate Policy

Gift certificates are accepted. Gift certificate must be presented at check-in. To purchase or redeem a gift certificate, please contact the hotel directly.

ID Requirement

For security purposes, valid photo identification is required at check-in. Acceptable forms include a driver's license, passport and/or proof of age card. Additionally a valid credit card will also be required at check-in.

Noise/Disturbance Policy

In an effort to create a peaceful environment for all guests, the hotel does not permit parties of any kind in any of our guest rooms or suites. A maximum of four guests is permitted in a suite at any one time.

Bicycle Policy

Bicycles are not allowed in guest rooms.

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

The Le Centre Sheraton Montreal Hotel is delighted to welcome pets. We permit one pet (36kg/80lbs or less) per guest room or suite. Please note that pets must be kept under constant supervision and will be accepted at hotel manager’s discretion. Please contact us prior to your arrival to make arrangements.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. If a debit card was provided as payment, a cash refund will be provided for funds held in excess of the amount actually incurred and charged.

Payment Policy

A valid credit card is required at check-in for payment of the room, tax and incidentals. If a guest is paying cash, a deposit equal to the room, tax and 200 CAD per stay will be collected at check-in.

For payment arrangements to a third-party credit card, please contact the hotel's accounting department at least 72 hours prior to guest's arrival. The accounting department is available Monday through Friday; after hours, please contact the manager on duty.

Pool Policy

Children under 12 must be supervised by an adult in and around the pool area. Children under 16 are not permitted in the whirlpool.

Smoke-Free Policy

All guest rooms, suites and public spaces are 100% non-smoking. A 200 CAD cleaning fee will be charged to any guest who violates the non-smoking policy.

Waitlist Policy

The hotel does not offer waitlist.