Sheraton Atlanta Airport Hotel Announcements

Hotel Policies

3:00 PM     12:00 PM

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older.

Age Requirement Policy

Guests must be 21 years or older to reserve a room and check-in.

Check Cashing Policy

Check cashing services are available to guests. There is a limit of $100 per person per day.

Facility Fee Policy

A facility fee of 9.21 USD plus taxes per room per night includes the following:

  • Basic wireless Internet access
  • Local, 800, and directory-assisted calls
  • Up to 10 pages of photocopies
  • Outgoing faxes
  • Shuttle service within a 5-mile radius of the hotel

Package Handling Policy

There is a package handling fee for all incoming and outbound packages. Please contact the hotel directly for the exact fee.

Pet Policy

Dogs 40 pounds or less are welcome. Dogs over 40 pounds may be allowed at the discretion of the hotel’s General Manager. A non-refundable pet deposit of 50 USD will be required at check-in. Pet owners are responsible for any damage in guest room or hotel areas. Approval from the hotel's General Manager is required for additional pets.

Credit/Debit Card Policy

Debit and Credit cards will be authorized at check-in for the amount of your stay, plus an amount to cover incidentals. The authorization will hold the funds until check out, at which time the amount actually incurred during the stay will be charged. Authorized amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges.

Smoking Policy

All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy.