Pool and Jacuzzi Closure: February 13 – February 24, 2017
From February 13 through February 24, 2017, the swimming pool, Jacuzzis,and sun deck will be closed for repair and maintenance work. Please contact the hotel for further information.
Políticas de reserva
Connecting Room Policy
The hotel offers connecting rooms that are subject to availability at check-in. Requests should be placed during the reservation process.
Extra Bedding Policy
Rollaway beds and cribs are based on availability.
Family Plan Policy
Children who are 12 or younger sleep for free in the existing bedding of a room shared with a paying adult. Rollaways, child rollaways and cribs may incur extra charges. Rooms can accommodate a maximum of two adults and one child.
Two adults are allowed per room at the regular rate. Rooms can accommodate a maximum of three adults; however, supplemental charges will apply. A rollaway bed is allowed in select rooms for a fee. A crib is allowed in select rooms free of charge.
Only the Deluxe Corner Suite with two double beds can accommodate two adults and two children (12 years old or younger). A rollaway bed is allowed in the suite for a fee. A crib is allowed in the suite free of charge.
Suite Night Award Cancellation Policy
Suite Night Award requests may be cancelled until 2 p.m. local hotel time the day before you arrive, as long as the Awards have not already been confirmed for use on a reservation. Once your Awards have been confirmed, you must cancel the entire reservation to be credited back all the Awards; however, after 3 p.m. local hotel time the day before you arrive, a reservation cancellation will result in the forfeiture of all Suite Night Awards applied to the entire reservation. This is in addition to any other cancellation penalties applicable to the reservation itself.
Políticas de check-in/check-out
Early Arrival Policy
In order to guarantee early check-in or check-in before 6am, we recommend booking the previous night. A charge of 50% of the daily room rate will be charged for checking in between 6am and 10am.
(Only a limited number of rooms may be available and advanced reservation is recommended. Kindly contact the hotel in advance if you need assistance to arrange early check-in. Availability is subject to change without further notice.)
Late Checkout Policy
Half day charge will apply for checking out at 6pm. One night's full rate will be charged for check-outs occurring after 6pm.
Alcoholic beverage service is restricted to those 18 years or older with valid identification.
Pets are not allowed.
Visas for China can be applied for through Splendid Tours. They can be received within one or two days. Please contact the hotel for more information.
Políticas de pagamento
Check Cashing Policy
The hotel does not offer check cashing services.
Credit Card Policy
The credit card used to reserve a pre-paid rate must be valid for the entire stay. Please present the credit card used to make the reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
The hotel does not accept American Express for third party payment. Please contact hotel for third party payment information and options.