For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Resort Complex Renovations: January 2014 - April 2014
Beginning in January 2014, the resort complex will undergo renovations. Work on the Denarau Convention Centre, located at the resort’s car park, is scheduled for completion by the end of March 2014. Renovations to some guest accommodations at the far end of the resort are currently underway and are scheduled to finish in April 2014. All efforts are made to minimize any impact to our guests. Please contact the resort for further information.
Accessible rooms are based on availability and should be requested at the time of booking. For more information, please contact the hotel directly.
Alcoholic beverage service is restricted to those 18 years or older (with valid identification).
Age Requirement Policy
Guests must be 18 years or older to reserve a room.
Check Cashing Policy
No personal checks are accepted.
Connecting Room Policy
Connecting rooms are available but not guaranteed and need to be requested. Please contact the hotel directly to make these arrangements.
A 3 percent fee applies to all transactions that are settled by a credit card. This fee will be added to the total bill.
U.S. dollars may be converted to local currency by the hotel at your time of stay, based on the exchange rate (in USD) used by the hotel (subject to exchange rate fluctuations). Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel with any questions.
Early Departure Policy
Upon check-in, you will be asked to confirm your departure date. You may be able to change this date without a penalty, if your rate plan permits and if you do so before the end of your arrival day. After reconfirming your departure date, if you decide to leave earlier, you may be charged an early departure fee.
Early Arrival Policy
An early arrival fee of FJ $70 plus government taxes applies for guests wishing to access their room prior to standard check-in time of 3pm without pre-registration. Early access to guest rooms without pre-registration is subject to availability at time of arrival.
Family Plan Policy
Maximum of two children (12 and under) sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges. There is a maximum of 1 rollaway bed per room.
Gift Certificate Policy
To purchase or redeem a gift certificate, please contact the hotel directly.
Valid identification is required at check-in.
Late Checkout Policy
Late checkout is subject to availability on the day of departure and incurs a fee of FJ $99 plus taxes for access to the guest room until 6pm. Late check-out after 6pm incurs a fee equal to a full nights accommodation at the Best Available Rate of the day.
The resort’s restaurants and bars are cashless and will charge expenses to your guest room’s folio.
Pets are not allowed, with exception of guide/service dogs. Prior arrangements need to be made with the resort. Please contact the Front Office Manager to make arrangements.
Sheraton Fiji Resort is a 100% smoke-free resort.