For non-US hotels, rates confirmed in USD may be converted to local currency by the hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel's control and may impact the amount charged to your credit card. Please contact the hotel if you have any questions.
Norme degli hotel
The hotel has one standard accessible room and one wheelchair available for guest use. In order to reserve the room or wheelchair, please email email@example.com.
Age Requirement Policy
Guests must be 18 years or older with photo identification to check-in.
Babysitting/Child Care policy
Babysitting services can be arranged through the concierge during your stay. A minimum of 6 hours is required. A fee will apply.
No personal checks or travelers checks are accepted.
Connecting Room Policy
A total of 138 connecting rooms are available throughout the hotel. Rooms with a king bed connect to a room with two double beds. To confirm availability please contact the hotel direclty at firstname.lastname@example.org. Please note, connecting rooms are not available on floors 1 - 3.
Credit Card Policy
Cardholder must be present at the Front Desk and have valid ID in order for the hotel to accept their credit card for payment. Otherwise, the cardholder must complete and submit a credit card authorization form. To request a form please email email@example.com. Completed forms must be faxed to (32)(2) 224 37 77.
Exchange Rate Policy
Rates confirmed in USD are guaranteed in U.S. dollars when paid in U.S. cash or traveler's checks. Payments made by credit cards at the hotel will be charged in the local currency equivalent based on the daily exchange rate used by the hotel. Currency conversions by banks or credit card companies in processing payments are not within the control of the hotel and are subject to exchange rate fluctuations.
Early Departure Policy
Prepaid reservations are non-modifiable and unused portions are non-refundable.
For non-prepaid reservations, an early departure fee will not apply if the departure date is changed at check-in. Otherwise, fees may be up to 100% of the confirmed length of stay. For further information, please email firstname.lastname@example.org.
Early Arrival Policy
Early check-in is subject to availability at the time of arrival and cannot be confirmed in advance. If available, there is no extra charge. Luggage can be stored if the room is unavailable. Guests must confirm the previous night to guarantee check-in prior to 3pm.
Extra Bedding Policy
Rollaway beds, including child rollaways, are available upon request and for a nightly fee. Cribs are provided upon request free of charge; however, the hotel does not provide blankets, bumpers or pillows. Guest must bring their own bedding.
Norme sul pacchetto famiglia
I bambini di età inferiore ai 12 anni dormono gratuitamente nei letti presenti in camera con un adulto pagante. Letti a scomparsa, letti a scomparsa per bambini e culle possono essere soggetti a costi aggiuntivi.
Gift Certificate Policy
To purchase or redeem a gift certificate please contact Marie-Anne Paolillo at (32)(2) 224 3109 or email email@example.com. For gift certificate bookings, a copy of the gift certificate is required at the time of reservation and the original gift certificate is required upon check-in.
Per motivi di sicurezza è richiesta una foto d'identificazione valida al momento del check-in. Si accettano patenti, passaporti e carte d'identità.
Late Checkout Policy
Late checkout past 12pm depends on availability at time of check-in and unfortunately cannot be confirmed in advance. Late checkout request will not be confirmed until the arrival day, at the time of check in at the Front Desk. Late checkout between 12pm and 4pm will result in a charge of 40 EUR. Late checkout between 4pm and 6pm will result in a charge of 70 EUR. After 6pm, a charge of 100% of the nightly room rate will be added. Guests may leave their luggage at the Front Desk if necessary.
Small pets (cats and dogs only) up to 40 pounds are allowed in the room. Pets stay free of charge; however, a deposit of 250 EUR is required upon arrival. The deposit will be refunded at check-out if there is no damage.
Regolamento per le carte di credito o bancomat
Al momento del check-in verranno addebitati sulla vostra carta di credito o bancomat l'importo del vostro soggiorno e una caparra a copertura degli oneri accessori. Tale importo sarà trattenuto fino al momento del check out, quando saranno addebitate le spese effettivamente sostenute durante il soggiorno.
L'importo trattenuto può richiedere fino a 30 giorni dopo la partenza per essere rilasciato dal proprio istituto
bancario o finanziario e l'hotel non è responsabile per eventuali tasse o oneri derivanti
At check-in, the amount of the stay (room rate per night) plus 50 EUR to cover incidentals is required.
The hotel accepts third-party payments up to a maximum of 2,000 EUR. An authorization form must be received by the hotel before 9am hotel time on the day of arrival. For amounts over 2,000 EUR, a bank transfer must be arranged.
Bank transfer forms must be requested at least nine days before arrival. Payment must be received at least seven days before arrival. For a credit card authorization form or for more information on bank transfers, please email firstname.lastname@example.org.
All public areas in the hotel are non-smoking. However, the hotel has around 26 designated smoking guest rooms. A cleaning fee of 250 EUR will be charged to any guest who smokes in a non-smoking room.
Hotel does not offer a waitlist. Please check back to find availability.