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  • For stays longer than 90 days, please call 866-539-3446.
  • You can only book 550 days in advance.
  • Please double-check your dates.

Special Conditions

Starwood Preferred Guest Information

As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.

Regarding Free Night Awards:

  • Reservations may be booked only within 365 days of arrival.
  • Inventory may be limited, and blackout dates may apply during special events.
  • Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Sheraton Vacation Club or Westin Vacation Club villa resort.

St. Augustine Pool Closed: September 5 - October 12, 2018

From September 5 until October 12, 2018, the St. Augustine Pool is closed for renovations. Some construction noise and dust may be experienced. During this time, the award winning Resort Pool and Key West Pool will remain open for your enjoyment. Please contact the resort for additional information.

Booking Policies

Check-In & Checkout Policies

General Policies

Health & Well-Being Policies

Payment Policies