Sheraton Desert Oasis Villas, Scottsdale
Annunci

Condizioni speciali

Starwood Preferred Guest Information

As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.

Regarding Free Night Awards:

  • Reservations may be booked only within 365 days of arrival.
  • Inventory may be limited, and blackout dates may apply during special events.
  • Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Starwood Vacation Ownership hotel or resort.

Parking Lot Resurfacing: August 31 – September 25, 2015

From August 31 through September 25, 2015, the parking lot will be resurfaced in sections.

Norme dell'hotel

16:00     10:00

Alcohol Policy

Alcoholic beverage service is restricted to those 21 years or older (with valid identification).

Age Requirement Policy

Guests must be 21 years or older with photo identification to reserve a room.

Check Cashing Policy

The hotel does not offer check cashing services.

Early Arrival Policy

We invite you to check in any time after 4 p.m., and request that you check out by 10 a.m. If your arrival or departure does not coincide with our schedule, you're welcome to leave your bags with us at the Front Desk so that you may enjoy the surrounding resort facilities. For your safety, we will only issue villa keys to those who are listed on your reservation, unless you are otherwise notified.

Extra Bedding Policy

Rollaways are subject to a $5.00 per night fee (which is subject to change). Call Starwood toll free at 800-325-3535 (U.S. & Canada). .

Gift Certificate Policy

To redeem your certificate please fax a copy of the certificate along with your name, address, phone number and selected choices to (407) 903-4302 or call 1-800-583-6170 extension #7.

Housekeeping

All of our nightly rental guests are provided a complete villa cleaning each day and a sheet change every third day, with the exception of those rate plans that do not include service. Verify the rate plan before booking your reservation to see if it includes daily housekeeping service.

If you ever have special requirements, we're ready to assist you. Just call us directly at (480) 515-5888 or let us know at time of arrival.

Pet Policy

Pets are not permitted on the resort grounds. Trained service animals that provide assistance to individuals with disabilities are not considered pets and are welcome at the resort. If a pet that is not a service animal is present in a villa, a $200 cleaning fee will be applied to the guest’s bill.

Smoking Policy

Smoking (including electronic cigarettes) is prohibited both inside villas and on balconies and lanais. If signs of smoking are detected, a $250 fee will be applied to your folio. Additionally, in compliance with the Smoke Free Arizona Act, smoking is prohibited around swimming pools, in children’s play areas, and in other public places. Smoking is permitted only in designated smoking areas, which are available throughout the resort.