As a villa resort, we are unable to offer select SPG® elite member benefits, including upgrades, Suite Night Awards, 4pm late checkouts, and Your24. In addition, due to limited restaurants, bars, and room service, some elite welcome amenities are not available.
Regarding Free Night Awards:
Reservations may be booked only within 365 days of arrival.
Inventory may be limited, and blackout dates may apply during special events.
Starpoints® acquired through conversion of a vacation ownership interest may not be redeemed for Free Night Awards at a Sheraton Vacation Club or Westin Vacation Club villa resort.
Políticas de reserva
Age Requirement Policy
Guests must be 21 years or older with photo identification to reserve a room.
Extra Bedding Policy
Rollaways are subject to a 5.00 USD per night fee (which is subject to change).
Family Plan Policy
Room rates include the accommodation of children (17 years old or younger) who sleep in the existing bedding of a guest room. Rollaway beds and cribs may incur extra charges.
Políticas de check-in/check-out
Early Arrival Policy
We invite you to check-in after 4 pm, and request that you check out before 10 am. However, if your arrival or departure does not coincide with our schedule, the Front Desk will be happy to receive your bags while you enjoy the surrounding resort facilities. For your security, keys will only be given to the individual with the reservation unless other arrangements have been made.
Standard check-in time is 4pm. Our registration desk is at the Sheraton Mountain Vista Villas, Avon / Vail Valley, which is located at 160 West Beaver Creek Boulevard, Avon, CO 81620.
Package Handling Policy
If you plan to ship items to the property prior to your arrival please use the following shipping addresses:
For FedEx and UPS: 160 West Beaver Creek Blvd, Avon, CO 81620
For USPS: PO Box 3997, Avon, CO 81620 (USPS does not ship or deliver to physical addresses in Avon)
Please contact the resort for further information.
In order to ensure your stay is as pleasant as possible and to keep your villa clean and comfortable, our policy is that pets are not permitted anywhere on the resort property.
SPG Participation Disclaimer
All rooms at the Sheraton Lakeside Terrace Villas at Mountain Vista, Avon, Vail Valley are villas; therefore, Starpoint Award reservations must be booked at a higher Starpoint rate through your local customer contact center.
Políticas de saúde e bem-estar
Lakeside Terrace is a self-catering condo resort which means we do not provide daily housekeeping services. If you prefer to have your villa serviced, we offer an array of housekeeping options for you at a nominal fee. Services can be requested on a daily or as needed basis. A menu of services and fees can be obtained upon check-in.
Lakeside Terrace is a completely smoke-free resort and prohibits smoking in your villa, on the balcony or anywhere on the resort property. Violation of this policy will result in a $300 non-refundable cleaning charge.
In addition, the town of Avon observes the Eagle County smoking ordinance, which prohibits smoking in public places, places of employment, service lines, recreational facilities and outdoor seating areas.